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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Georgia",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Georgia",serif;font-variant:small-caps;color:#44546A">Attention all OWTS and Freshwater Wetlands Licensed Designers and Design Professionals:<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A">In an effort to improve customer service and streamline workflow, the Office of Water Resources (OWR) has launched improvements to the structure of our phone system.
Please use the following <b><u>program specific</u></b> phone numbers and carefully listen to the new menu options.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A">To contact the Onsite Wastewater Treatment System (<b>OWTS</b>) Program, please call
<b>(401) 222-3961<o:p></o:p></b></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A">If you know the extension of the person you are trying to reach, you must dial ‘<b>1</b>’ before their extension. (<a href="http://www.dem.ri.gov/programs/water/staff/">OWR
Staff list</a> lookup) <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A">Designers calling for
<b>inspections</b> or to notify the office about <b>starts of construction</b> may bypass the menu prompts by pressing ‘<b>3</b>’ to speak with a member of the OWTS administrative support team.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in"><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A">To contact the Freshwater Wetlands (<b>FWW</b>) Program, please call
<b>(401) 222-6820</b><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A">If you know the extension of the person you are trying to reach, you must dial ‘<b>1</b>’ before their extension. (<a href="http://www.dem.ri.gov/programs/water/staff/">OWR
Staff list</a> lookup)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A">Please continue using our
<a href="http://www.dem.ri.gov/programs/water/">website</a> to find answers to frequently asked questions and other general permitting information, for records research, or to determine permit status.<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:12.0pt;font-family:"Georgia",serif;font-variant:small-caps;color:#44546A">Online Permit Search Tools:<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A"><a href="https://www.ri.gov/app/dem/owts_historic_search">OWTS Permit Application Search BEFORE 1990</a></span></b><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A">
– [Records previously stored on microfilm] – Most files for applications received after April 1968 that were conformed before 1990 are available for download. Additional records for expired files (not conformed) may also be available by searching through
paper log books located in our <a href="http://www.dem.ri.gov/directions/">Providence office during regular business hours</a>. RIDEM
<u>does not</u> have records for any </span><span style="font-size:12.0pt;font-family:"Georgia",serif"><a href="http://www.dem.ri.gov/programs/benviron/water/permits/isds/pdfs/cessfaqs.pdf">cesspools</a>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#44546A"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A"><a href="https://www.ri.gov/DEM/isdssearch/">OWTS Permit Application Search AFTER 1990</a></span></b><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A">
– Permit status and historical information for most applications submitted after 1990 to present are available and are updated daily. Conformed files for a permit application may be downloaded, if any have been digitized for the searched application. New
files are added daily as part of a scheduled process and per request.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:#44546A"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A"><a href="https://www.ri.gov/DEM/wetlands/">FWW Permit Application Search</a></span></b><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#44546A">
– Permit status and historical information for applications submitted after April 1994 to present are available and are updated daily. Plans and determination letters are available for download on most decisions made after January 2007. These files are usually
posted only after a final decision is made on the application.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#1F3864"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
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